Cancellation Policy : Silver Sands Serenity - Holiday destination in Goa

Guarantee policy & Cancellation policy (FIT & Package Rates):

All FIT Reservations are confirmed against 50% Advance payment per room*.
In case of cancellations, the same has to be done prior to 7 days of arrival. Within 7 days of check in one night retention per room per night would be charged and within 3 days of check in full retention would be charged against each room cancelled.
In case of refund, bank transactions charges will be deducted above cancellation charges.
In case of credit card transactions, refund will be done only to the same credit card.
The time for refund depends on the bank and may take up to 15 days for domestic Credit Cards and 25 days for International Credit Cards.
During Christmas / New Year Period and Long weekends all reservations are confirmed against 100% advance payment Non-cancellable, Non Refundable and Non amendable.